What we store, why, and who else sees it. No card numbers, no advertising trackers, and no selling your data.
| What | The fields | Why |
|---|---|---|
| Your account | Email address. Your password is stored by our authentication provider as a hash — we never receive or store it. | To sign you in and to tie a purchase to you. |
| Your purchase | Course, payment reference, payment id, amount in paise, and the date. | To give you access, to show it at your account, and to keep the sales record the law requires. |
| Your session | A random session token, a short label for how the session started (“web-login”, and so on), and timestamps. It is not a device fingerprint. | To enforce the one-device-at-a-time rule. |
| Your progress | Which pages you marked complete, which practice questions you ticked, whether a worked example is revealed, and how far through a walkthrough you are. | To resume where you left off on another device. |
| Your chat | Your questions, the answers, the citations behind them, your preferred mode, the topics you have seen, and a run log (which step ran, how long it took, whether it failed). The run log stores identifiers and scores, not the text of the textbook chunks. | To answer you, to keep a history you can come back to, and to find out when something breaks. |
| Your error reports | The page, the category, your note, and the sentence you had selected when you pressed the button. Anonymous reports also store a hash of your network address, used only to slow down spam. | To find and fix the error you reported. |
| A cheat-sheet request | Your email address, the requested sheet and the capture time, stored in our database. The endpoint logs the sheet and storage outcome, not your email address. | To record your request. The sheet opens on the site; no email is sent and this form does not subscribe you to marketing updates. |
| Rate-limit counters | Your account or a pseudonymous hash of your network address, the endpoint, and a count inside a short time window. Anonymous report and cheat-sheet requests use the hash. | To stop abuse without getting in your way. |
We do not use advertising networks, tracking pixels, or third-party analytics scripts. We do not sell or rent your data.
You can clear this data in your browser’s site settings. This may sign you out and remove local study notes or review history. Account-saved course progress is stored separately. We do not use advertising cookies or fingerprinting.
Write to nithish.s@mentron.in. We acknowledge within 48 hours and respond within 30 days.
If we change what we collect or who we share it with, this page changes first, with a new date at the top. If the change affects what you have already given us, we will write to you before it takes effect.
For course navigation and interactive practice, please use the live app. Offline PDF generation is disabled.