Help with payment, access and course issues.
Each payment buys one course. There is no subscription or automatic renewal. Access lasts while the purchased course is served, with no scheduled expiry or renewal charge.
Please try the free first module before buying. Once course access is provided, we do not offer a general change-of-mind or trial-period refund.
Payment and access issues are handled as described below. This policy does not limit any remedy required by applicable consumer law.
This policy applies to purchases from 10 November 2026. Earlier purchases keep the terms offered at the time of purchase.
If the same course is charged twice, contact us with both payment references. We verify and refund the duplicate charge.
Send us your payment reference and account email. We will restore the purchased access or refund the payment if we cannot provide it.
Contact us with the page, device and issue. We investigate and work to resolve it. If a substantial problem cannot be resolved, we review an appropriate remedy, including a refund where applicable.
Found an incorrect answer, unclear example or broken page? Use the page’s report button or email us with the link. We review reports and correct confirmed issues.
An individual content correction does not automatically result in a refund. If an issue substantially affects the purchased course, contact us so we can review the problem and the appropriate remedy.
Email nithish.s@mentron.in with your account email, the issue and, for payment queries, your payment reference. We may ask for details needed to investigate.
Grievance contact: NITHISH S · nithish.s@mentron.in.
We acknowledge complaints within 48 hours and address them within 30 days of receipt.
Approved refunds return to the original payment method through Razorpay. We initiate them within 7 working days of approval; bank processing may take additional time.
There is no recurring subscription to cancel. Contact us if you need help with a purchase. We do not charge a cancellation fee; refund eligibility follows this policy and applicable law.
Nothing in this policy or our terms limits your rights under applicable consumer law, including any refund or other remedy you are entitled to.
For course navigation and interactive practice, please use the live app. Offline PDF generation is disabled.